Privacy Policy
Last Updated: June 2026

1. Introduction

Welcome to PTS Rwanda. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect the following information when you contact us, request a quotation, make a booking, or use our services:

Full Name
Email Address
Phone Number
Company Name (if applicable)
Travel and booking details
Any information voluntarily provided through forms or emails

Technical Information

We may automatically collect:

IP Address
Browser Type
Device Information
Website Usage Data
Cookies and Analytics Data

3. How We Use Your Information

We use your information to:

Process inquiries and bookings
Provide transportation and travel-related services
Improve website functionality and user experience
Respond to customer support requests
Send service updates and important notifications
Meet legal and regulatory requirements

4. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and remember user preferences. You may disable cookies through your browser settings, although some website features may not function properly.

5. Data Sharing

We do not sell, rent, or trade personal information. We may share information only when:

Required by law
Necessary to provide the services requested by customers
Working with trusted service providers under confidentiality obligations

6. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

7. Data Retention

Personal information is retained only as long as necessary to fulfill business, legal, or regulatory requirements.

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of personal data
Object to certain processing activities
Withdraw consent where applicable

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.

10. Contact Information

For privacy-related inquiries, please contact:

Premier Transport & Tour Services Ltd (PTS Rwanda)
Email: info@pts.rw
Website: www.pts.rw

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Terms & Conditions

Terms & Conditions
Last Updated: June 2026

1. Acceptance of Terms

By accessing and using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

2. About Us

This website is operated by Premier Transport & Tour Services Ltd (PTS Rwanda), a transportation, car rental, and tourism services company operating in Rwanda.

3. Website Use

Users agree to:

Use the website lawfully
Provide accurate information when submitting inquiries or bookings
Not interfere with website functionality or security
Do not attempt unauthorized access to systems or data

4. Service Information

Information displayed on this website is provided for general informational purposes. While we strive for accuracy, we do not guarantee that all information is complete, current, or error-free.

5. Booking and Quotations

Booking requests are subject to confirmation.
Prices may change without prior notice.
Quotations remain valid only for the period specified.
Additional charges may apply based on service requirements.

6. Intellectual Property

All website content, including text, graphics, logos, images, and design elements, is owned by or licensed to PTS Rwanda and is protected by applicable intellectual property laws.

Users may not:

Copy or reproduce content without permission
Use content for commercial purposes without authorization
Modify or redistribute website materials

7. Limitation of Liability

PTS Rwanda shall not be liable for:

Website interruptions or technical issues
Indirect or consequential damages
Loss resulting from reliance on website information
Third-party website content linked from this site

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content, security, or privacy practices.

9. Privacy

Use of this website is also governed by our Privacy Policy.

10. Changes to Terms

PTS Rwanda reserves the right to modify these Terms & Conditions at any time. Continued use of the website after updates constitutes acceptance of the revised terms.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Rwanda.

12. Contact Information

For questions regarding these Terms & Conditions: